Update August 24, 2008
Both methods seem to be working fine. I am posting the settings at the top of this post so you don’t have to scroll down anymore. Here they are:
Go to Settings > General > Network > VPN > Add VPN Configuration > IPSec tab. Then enter the following details:
Description: <Whatever>
Server: mobility.up.psu.edu
Account: <PSU Username>
Password: <PSU Password>
Use Certificate: Off
Group Name: pennstate
Secret: pennstate
Then save it, and on the first page of settings there is now an On/Off toggle for the VPN. Just flip the switch whenever you need to connect to PSU’s wireless.
If they don’t work for some reason, please let me know and I will amend them.
Update: August 14, 2008
The ITS Alert has been updated to report that the iPhone/iPod Touch now function correctly with the VPN. Several sources have told me that it is consistently working. What I would like to know now is if the settings that were originally posted here (now at the bottom of the page) work. The settings given at the bottom of this post are shorter than the steps listed on the personal page that I posted the other day. Leave a comment, let me know how it goes!
Update: August 13, 2008
An email to the person who’s instructions were posted on his personal page resulted in a link that I’ve posted here before. Hit up this link to see an update to the upgrade of the Penn State VPN. The upgrade should allow for the successful connection of the iPhone and iPod Touch to PSU Wi-Fi VPN. From the update:
The vendor has released the new code that should resolve the iPhone and iPod Touch issue. TNS will be loading the new code during the maintenance window on Wednesday 8/13/08. During this upgrade ITS wireless service will not be available from 5:00AM to 7:00AM.
So that means that in a few hours, they will be rolling out an update to the network. It would be great if some people could test it out on both the iPhone and iPod Touch. Let me know in the comments if it works for you. Thanks!
Update: August 11, 2008
A link from the Macrumors.com forum post that offers spectacular step-by-step instructions (w/ screenshots) has been posted. The instructions have you put in the off campus VPN information. Can someone on campus test to see if this method works? In the meantime, I’ll contact the person that posted this information to see if he’s had any luck.
Updated August 7, 2008
An update from ITS in an email:
Hello,
Unfortunately, there still does not appear to be a fix. NOC just put out an alert about some problems with wireless connection on campus, which stated that they are still trying to resolve the issues with the iPod touch and iPhone. For more information, please visit http://alerts.its.psu.edu/alert-801
I’m sorry that I can’t give you any more information. We will make every attempt to keep users updated as more information becomes available. Thank you for contacting the ITS help desk.
Updated July 24, 2008:
So I emailed the Helpdesk at ITS today. They replied with a “there are no updates to report at this time”.
Boring!!!
We have not been able to work out a solution on my blog but some good discussion is going on. Please give it a look and leave a comment with your thoughts.
I have a feeling that the problem lies with Penn State’s network. In that case, we would have to wait until they configure the VPN server to accept this kind of device.
Updated: I have moved all related information to this location. I created it so I can continue to run stories on my blog, while still keeping the information everyone wants/needs. Bookmark this new page because I’ll be updating it when ITS comes out with a solution. Thanks for reading!
Original Post:
I wanted to do a post on a few things related to Penn State’s network. The first concerns an upgrade to the network and the second concerns the iPhone/iPod Touch.
As most Penn State students know, we must connect to wi-fi on campus via VPN connection. Problems still plague this technique, as connection speeds are slow and VPN (in my opinion) is unreliable. The story broke a few months ago, but Penn State is testing new connection methods over on Services Road (close to the Blue Band Building). This new system only requires your Penn State Access Account Name (abc123@psu.edu) and your password. This eliminates the need for VPN completely and will make connecting easier. Devices that Penn State does not have VPN compatible software for (think cell phones or PDAs) will suddenly be able to access and surf the internet. This method should, in theory increase speed as the connection will connect directly through the internet, instead of being passed through VPN servers. I have asked ITS about the current status of this upgrade, but they weren’t sure.
The second order of business also concerns using the Penn State wi-fi access points. Since the release of the first iPhone, and the subsequent release of the iPod Touch, people have been looking for ways to connect these innovative devices to Penn State. With the release of OS 2.0 for the iPhone and iPod Touch, support for Cisco VPN has been introduced. I sent ITS an email asking what the procedure for connecting to Penn State with these two devices was. They responded that they currently didn’t know, but would know for sure in a few weeks. Knowing this, I turned to online forums dedicated to the iPod Touch. A Penn State user posted the following in response to my inquiry:
I’m using it on Penn State’s VPN just fine. Go to Settings > General > Network > VPN > Add VPN Configuration > IPSec tab. Then enter the following details:
Description: <Whatever>
Server: mobility.up.psu.edu
Account: <PSU Username>
Password: <PSU Password>
Use Certificate: Off
Group Name: pennstate
Secret: pennstate
Then save it, and on the first page of settings there is now an On/Off toggle for the VPN. Just flip the switch whenever you need to connect to PSU’s wireless.
Another forum poster to my thread admitted that they were having problems, but I see no reason why these settings should not work. If you have had success connecting to Penn State Wi-Fi using the iPhone or iPod Touch, leave details in the comments (especially if the settings I have posted are wrong.
UPDATE:
I got an email from ITS this afternoon giving some details about what was going on. The email follows:
Hello Steve,
Staff in ITS who had also been testing the new software before it’s release last Friday experienced the same thing that you did – it worked, then it stopped working. At this point ITS staff are actively working and testing possible solutions and an announcement will be made as soon as a solution is found.
Thank you for contacting the ITS Help Desk.
So I will keep you all posted. It seems as though a ton of people are intersted in this topic. Keep leaving your comments of experiences. If you find a workaround, please post it for everyone to see!